The “Night Bird” Company places a significant emphasis on complaints and grievances, addressing these matters with utmost seriousness, promptness, and effectiveness. Should you have any complaints or grievances, you are encouraged to complete the form below or contact us directly via email at ethics@nb-security.com. These issues are managed by our senior management team, and you may rest assured regarding the confidentiality of your cases, as we handle them in accordance with our privacy policies. An automatic response will be sent to you promptly, followed by an official reply within 48-72 hours from a member of our senior management responsible for this matter. Subsequently, you will receive a comprehensive and final response within 10 days of receiving the initial official reply. We appreciate your willingness to submit any complaint or grievance in advance.